Privacy Policy
Last Updated: January 11, 2025
At Grk Vostelmar, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website mf-v2.com or use our educational services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account on our platform
- Enroll in courses or learning programs
- Subscribe to our newsletters or communications
- Contact us through email or contact forms
- Participate in surveys or promotional activities
This information may include your name, email address, phone number, payment information, and any other details you choose to provide.
1.2 Automatically Collected Information
When you access our website, we automatically collect certain information about your device and browsing activities, including:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Device identifiers and characteristics
1.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.
1.4 Educational Data
As you use our learning platform, we collect information related to your educational progress, including:
- Course enrollment and completion status
- Quiz and assessment results
- Learning preferences and interests
- Time spent on lessons and activities
- Interaction with course materials
2. How We Use Your Information
We use the collected information for various purposes, including:
- Providing and maintaining our educational services
- Processing enrollments and managing your account
- Personalizing your learning experience
- Communicating with you about courses, updates, and support
- Processing payments and preventing fraud
- Analyzing usage patterns to improve our platform
- Sending promotional materials and newsletters (with your consent)
- Complying with legal obligations and enforcing our terms
- Responding to your inquiries and providing customer support
3. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Consent: You have given explicit permission for specific processing activities
- Contract Performance: Processing is necessary to fulfill our service agreement with you
- Legal Obligations: We must process data to comply with applicable laws
- Legitimate Interests: Processing is necessary for our legitimate business operations, provided it does not override your rights
4. Information Sharing and Disclosure
4.1 Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our platform, including:
- Payment processors and financial institutions
- Cloud hosting and data storage providers
- Email delivery and communication services
- Analytics and performance monitoring tools
- Customer support and help desk platforms
These providers are contractually obligated to protect your data and use it only for specified purposes.
4.2 Business Transfers
If we undergo a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and your options regarding your data.
4.3 Legal Requirements
We may disclose your information when required by law, legal process, or governmental request, or when necessary to:
- Comply with legal obligations
- Protect our rights and property
- Prevent fraud or security issues
- Protect the safety of users or the public
4.4 With Your Consent
We may share your information with other parties when you have provided explicit consent for such disclosure.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure server infrastructure and firewalls
- Regular security assessments and updates
- Access controls and authentication procedures
- Employee training on data protection practices
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:
- The nature and sensitivity of the information
- The purposes for which we process the data
- Legal and regulatory requirements
- Our legitimate business interests
When information is no longer needed, we will securely delete or anonymize it.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
7.1 Access and Portability
You have the right to request access to the personal information we hold about you and receive a copy in a structured, commonly used format.
7.2 Correction and Update
You can request correction of inaccurate or incomplete personal information at any time.
7.3 Deletion
You may request deletion of your personal information, subject to certain legal exceptions and our legitimate business needs.
7.4 Restriction and Objection
You can request restriction of processing or object to certain types of processing of your personal information.
7.5 Marketing Communications
You can opt out of receiving promotional communications by following the unsubscribe instructions in our emails or adjusting your account preferences.
7.6 Withdraw Consent
Where processing is based on consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.
8. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your data internationally, we implement appropriate safeguards to protect your information in accordance with this Privacy Policy.
10. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date at the top of this policy
- Sending you an email notification (for significant changes)
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
12. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Grk Vostelmar
Unit 1, Acorn Business Park
Killingbeck Dr
Leeds LS14 6UF
United Kingdom
Email: [email protected]
Phone: +447873796379
13. Cookies Policy
13.1 Types of Cookies We Use
Essential Cookies: Required for the basic functionality of our platform, including authentication and security features.
Performance Cookies: Help us understand how visitors interact with our website by collecting anonymous analytics data.
Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences and settings.
Marketing Cookies: Used to track visitors across websites and display relevant advertisements.
13.2 Managing Cookies
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our services.
14. Additional Information for Specific Regions
14.1 Additional Rights
Residents of certain jurisdictions may have additional privacy rights under local laws. These may include rights to lodge complaints with supervisory authorities, rights to specific information about automated decision-making, and additional data protection requirements.
14.2 Data Protection Officer
For privacy-related inquiries or to exercise your rights, you may contact our designated data protection contact at [email protected].
Thank you for trusting Grk Vostelmar with your personal information. We are committed to maintaining the highest standards of data protection and privacy.